Logpoint Case Management is a software solution designed for Security Operations Center (SOC) teams to centralize, organize, and streamline the handling of security incidents. It connects data from across IT infrastructure and threat intelligence sources, automatically groups related alerts into cases, and supports collaborative investigation and response workflows. The system integrates with playbooks for automated incident response and maps incidents to the MITRE ATT&CK framework, offering a clear, contextual overview and efficient process management for security investigations.

Key Features

Centralized Incident Tracking Collects and organizes all security incidents in one place.

• All incidents are grouped into cases for better management.
• Easy sorting and filtering by parameters like owner, severity, and status.

Automated Case Creation and Grouping Automatically groups related incidents and creates cases.

• Uses playbooks to investigate and generate cases.
• Reduces manual effort and ensures no incident is overlooked.

MITRE ATT&CK Mapping Aligns cases with the MITRE ATT&CK framework.

• Helps identify tactics, techniques, and procedures.
• Provides a clear overview of attack patterns.

Collaboration and Communication Tools Enables teamwork and efficient communication.

• Assign cases, add comments, tag analysts, and attach files.
• Maintains a timeline of investigation for transparency.

Automated Response Integration Supports running automated playbooks from within cases.

• Populates response details automatically.
• Speeds up incident resolution.

Reporting and Overview Simplifies reporting and provides graphical overviews.

• One-click summary reports.
• Visual timelines and status tracking.

Benefits

Improved SOC Efficiency Streamlines investigation and response processes.

• Reduces time spent on manual case management.
• Enhances collaboration and knowledge sharing.

Better Incident Visibility and Context Provides complete context for each case.

• Helps focus on the most critical incidents.
• Ensures no threats are missed due to oversight.

Process Optimization Supports continuous improvement in SOC workflows.

• Identifies trends and recurring issues.
• Facilitates follow-up actions and process refinement.