Care360, part of the Navigate360 solution bundles, is a cloud-based platform designed for higher education institutions to prioritize student mental health, close support gaps, and foster a positive campus culture. It provides a coordinated care network that connects students, faculty, advisors, and support staff, enabling early alerts, targeted outreach, and holistic support. The system automates routine tasks, centralizes communication, and offers a complete view of each student’s journey, helping staff proactively engage with students and address their academic, behavioral, and wellness needs. Care360 leverages student-centric AI to personalize interventions, streamline operations, and improve outcomes, supporting institutions in building a safer, more supportive learning environment.

Key Features

Coordinated Care Network Connects students, faculty, advisors, and support staff for holistic support.

• Early alerts and integrated interactions between stakeholders
• Centralized information on student profiles, alerts, and responses

Student-Centric AI Automates and personalizes support for improved outcomes.

• Hyper-personalized insights and outreach
• AI-powered agents for content creation, reporting, and course planning

Workflow Automation Reduces administrative burden and streamlines operations.

• Automated alerts, messaging, and appointment scheduling
• Task management and campaign automation for staff

Comprehensive Student Profile Provides a 360-degree view of each student’s journey.

• Academic planning, milestones, and progress tracking
• Smart student profiles for awareness of plans, needs, and progress

Communication Tools Facilitates efficient outreach and engagement.

• Two-way SMS, email campaigns, and template library
• Centralized appointment scheduling and event management

Benefits

Improved Student Well-Being Supports mental health and academic success.

• Early identification and intervention for at-risk students
• Personalized support and resources for each student

Operational Efficiency Streamlines staff workflows and reduces manual tasks.

• Automation of routine processes and communications
• Centralized data and reporting for informed decision-making

Enhanced Retention and Graduation Rates Drives measurable improvements in student outcomes.

• Typical retention rate improvement of 2-12%
• Graduation rate increases of 3-15%