Overview

Benefitfocus Care Navigation is a comprehensive solution designed to streamline healthcare journeys for employees, enhancing their access to appropriate care and maximizing benefit utilization. By combining personalized guidance with actionable insights, Care Navigation simplifies complex healthcare decisions, ensuring employees receive timely, cost-effective medical attention. This tool empowers employers to drive employee well-being and productivity while optimizing healthcare costs.

Features and Capabilities

• Personalized Care Guidance: Connects employees with tailored care recommendations based on their unique health needs.
• Benefits Utilization Insights: Provides analytics to help employees understand and leverage their health benefits effectively.
• Simplified Provider Access: Offers tools to locate and schedule appointments with in-network providers.
• Cost Transparency: Delivers cost comparisons for treatments and services, promoting informed decision-making.
• Integrated Employee Support: Includes 24/7 access to care navigation resources and support.
• Health Advocacy Services: Offers assistance for claim disputes, billing questions, and complex care scenarios.
• Engagement Analytics: Tracks employee interactions to measure engagement and identify improvement opportunities.
• Seamless Integration: Integrates with existing HR and benefits platforms for streamlined operations.
• Proactive Health Alerts: Notifies employees of preventive care needs or upcoming benefits deadlines.
• Scalable Solution: Designed to meet the needs of organizations of varying sizes and industries.