Overview

Travel Cloud Suite — Flight Booking Engine is a cloud-hosted airline booking solution built for online travel agencies (OTAs), travel management companies (TMCs) and B2B/B2C travel sellers. The engine provides real-time connectivity to multiple GDSs, direct airline feeds and low-cost carriers, supports multi-channel sales (B2C, B2B, B2B2B), multi-currency and multi-language, and centralizes mid-/back-office workflows including ticketing, BSP reconciliation and automated invoicing. The system is designed to automate the full booking lifecycle — search, compare, price, reserve, issue, amend and refund — to increase online sales while reducing manual processing.

Features and Capabilities

• Connectivity & Inventory: Real-time integration with multiple GDSs (Amadeus, Sabre, Galileo), direct airlines and LCCs for live availability and fares; supports split/import/sync PNR operations.
• Booking & Ticketing: Full booking lifecycle automation: search, hold, book, issue, reissue/revalidate, voids and partial voids; supports waitlisted bookings and amendments before/after issue.
• Pricing & Rules: Advanced pricing engine with complex commission/markup rules, repricing, promotional overrides and parameters to drive targeted airline sales.
• Refunds & Exchanges: Full and partial refund workflows, ADM/ACM handling and BSP reconciliation tools built into mid/back-office processes.
• Mid & Back Office: Centralized mid/back office to manage agents, sub-agencies and multiple white-label sites; credit limits, deposits and agent-level markups management.
• Payment & Security: Multiple payment gateway integrations and compliance controls; API encryption for secure transactions.
• Search & UX: Robust search and filter capabilities for fare comparison, multi-passenger and multi-segment rules, plus user-facing booking flows built for web and mobile.
• Reporting & Analytics: Multi-level reports for agents and sub-agents, sales channel performance, and reconciliation reports to support operational decisions.
• Scalability & Deployment: Cloud-hosted architecture intended for scalability across small OTAs to enterprise TMC deployments; modular suite integrates hotels, cars, packages and other modules.