Canary Mobile Checkout is a cloud-based solution designed for hotels to enable guests to complete the checkout process from their own mobile devices, without the need to visit the front desk. The system sends guests a secure, mobile-friendly link via SMS or email at the end of their stay, allowing them to review their bill, provide feedback, and complete the checkout process remotely. The platform is fully customizable to match hotel branding and can include guest feedback surveys, which prompt satisfied guests to leave public reviews, helping to increase positive online ratings. Contactless Checkout integrates with major property management systems and is part of Canary’s broader guest management suite, streamlining operations, reducing administrative workload, and improving the overall guest experience. The solution is web-based, requires no app downloads, and supports multiple languages, making it accessible and easy to use for both guests and hotel staff.

Key Features

Mobile Checkout Guests check out from their mobile device without visiting the front desk.

• Secure SMS or email link
• No app download required

Customizable Guest Feedback Surveys Collect guest feedback and boost online reviews.

• Surveys included in checkout flow
• Prompts 5-star guests to review on TripAdvisor/Google

Integration with PMS Seamless connection to property management systems.

• Automates checkout process
• Updates guest status in real time

Multi-language Support Accessible for international guests.

• Available in 20+ languages

Web-based Platform No software installation needed for guests.

• Increases adoption and ease of use

Benefits

Reduced Front Desk Workload Automates checkout, freeing up staff time.

• Reduces front desk work by up to 30-50%
• Allows staff to focus on guest service

Improved Guest Experience Convenient, fast, and contactless process.

• No waiting in line at checkout
• Enhances guest satisfaction

Increased Positive Reviews Drives more 5-star online reviews.

• Integrated feedback surveys
• Prompts satisfied guests to share experiences

Operational Efficiency Streamlines hotel operations.

• Automates manual tasks
• Reduces errors and delays