Canary Digital Tipping is a cloud-based, app-less solution designed for hotels to facilitate cashless tipping for staff through guests’ mobile devices. The platform allows guests to tip individual staff members or entire departments using QR codes, text messages, or email links, eliminating the need for cash and making tipping accessible throughout the guest journey. The system is highly customizable, enabling hotels to design tipping flows that fit their operational needs and branding. Canary Digital Tipping integrates with payroll and HR systems, automating tip distribution and ensuring compliance with tax and reporting requirements. The solution aims to increase staff compensation—by up to $5 per hour in some cases—without impacting the hotel’s bottom line, thereby improving staff morale, retention, and overall guest satisfaction. The platform also provides analytics and reporting tools for management to monitor tipping activity and optimize guest engagement.

Key Features

App-less Digital Tipping Guests tip staff using mobile devices without downloading an app.

• QR codes, text, and email links for easy access
• No cash required

Customizable Tipping Flows Hotels can tailor tipping options to their needs.

• Tip by individual or department
• Branded and configurable guest experience

Payroll and HR Integration Automates tip distribution and reporting.

• Direct integration with payroll systems
• IRS tip income-compliant reporting

Automated Distribution Streamlines the process for hoteliers and staff.

• Simple automations for distributing tips
• Reduces administrative overhead

Analytics and Reporting Provides insights into tipping activity.

• Track tips by staff, department, or time period
• Optimize guest engagement strategies

Benefits

Increased Staff Compensation Boosts staff pay without affecting hotel profits.

• Up to $5/hour increase in staff compensation
• Improves staff morale and retention

Enhanced Guest Experience Makes it easy for guests to show appreciation.

• Convenient, cashless tipping
• Increases guest satisfaction scores

Operational Efficiency Reduces manual work and errors.

• Automates tip collection and distribution
• Integrates with existing HR/payroll systems

Compliance and Security Ensures proper tax handling and secure transactions.

• IRS-compliant reporting
• Reduces risk of mishandled cash