Canary Technologies Contactless Check-In is a cloud-based solution designed for hotels to facilitate guest check-in without any physical or material contact between guests and front-desk staff. Guests receive a secure mobile link via email or SMS, allowing them to complete the check-in process—including identity verification, payment authorization, and registration card signing—prior to arrival or upon reaching the property. The system integrates with major property management systems and smart lock providers, enabling mobile key access or streamlined physical key pickup. No app download is required, and the process is device-agnostic. The platform is built with industry-leading fraud protection and compliance features, reducing manual workload, minimizing fraud and chargebacks, and enhancing guest satisfaction by eliminating front-desk lines.

Key Features

Contactless Mobile Check-In Guests check in via secure mobile link, no app required.

• Complete check-in before arrival or on-site
• Device-agnostic, works on any smartphone

Identity & Payment Verification Automated collection and verification of guest ID and payment.

• Upload ID and submit credit card securely
• Sign registration card digitally

Smart Lock & Mobile Key Integration Supports mobile key access for properties with compatible smart locks.

• Integrates with Assa Abloy, Salto, Dormakaba, and more
• Enables guests to skip the front desk entirely

Fraud Protection & Compliance Advanced fraud detection and regulatory compliance.

• Proprietary technology checks for fraud
• Reduces chargebacks by 75-90%

Front Desk Automation Streamlines operations and reduces manual workload.

• Reduces front-desk work by up to 40%
• Automatic check-in link delivery via email/SMS

Upselling & Add-ons Supports upgrades and additional purchases during check-in.

• Dynamic upsell options
• Increases ancillary revenue

Benefits

Enhanced Guest Experience Improves convenience and satisfaction for hotel guests.

• Eliminates front-desk lines
• Enables fast, seamless check-in

Operational Efficiency Reduces manual tasks and front-desk workload.

• Automates guest registration and verification
• Frees staff for higher-value tasks

Security & Compliance Minimizes risk of fraud and regulatory violations.

• Secure data handling and verification
• Adheres to hospitality industry standards

Revenue Growth Facilitates upselling and add-on purchases.

• Increases revenue per guest
• Promotes ancillary services