Overview

Booksy's Calendar & Scheduling is a comprehensive tool designed to streamline appointment management for service-based businesses. It offers a fully customizable scheduling system that allows businesses to set their availability, define booking rules, and automate client communications. This feature ensures that businesses maintain control over their calendars while providing clients with the convenience of online booking.

Features and Capabilities

• Instant Access Across Devices: Manage appointments and client information seamlessly from any device, ensuring flexibility and accessibility.
• Comprehensive Appointment Overview: Gain a clear, at-a-glance view of all upcoming appointments, facilitating better time management and planning.
• Drag-and-Drop Rescheduling: Easily adjust appointments by dragging and dropping them within the calendar, simplifying the rescheduling process.
• Automated Client Communications: Send automated appointment confirmations, reminders, and follow-up messages to clients, reducing no-shows and enhancing customer engagement.
• Recurring Appointments: Set up repeat bookings for regular clients, ensuring consistent scheduling and client retention.
• Waitlist Management: Allow clients to join a waitlist for fully booked time slots, with automatic notifications sent when openings become available, optimizing calendar utilization.
• Custom Booking Rules: Define specific booking parameters, such as lead times for appointments and rescheduling policies, to maintain control over the scheduling process.
• Manual Appointment Confirmation: Opt to manually confirm appointments, providing an additional layer of control over the booking process.
• Client Blocking: Restrict specific clients from booking online when necessary, ensuring a professional and manageable client base.
• Calendar Customization: Personalize the calendar with color-coded appointments and preferred views, and incorporate buffer times between appointments to manage workloads effectively.
• Processing Time and Parallel Clients: Maximize efficiency by booking another client during service downtimes, increasing revenue potential.
• Smart Schedule Optimization: Automatically adjust available time slots to eliminate gaps between appointments, ensuring a streamlined schedule.
• Combo Services and Add-Ons: Offer bundled services or additional options, with the system automatically allocating the appropriate time in the calendar.
• Working Hours and Time Off Settings: Define business hours, schedule breaks, and set time-off periods to prevent bookings during non-operational times.
• Advanced Service Settings: Customize service durations, processing times, and buffer periods to accurately reflect the time needed for each service.
• Service-Specific Booking Rules: Establish unique booking criteria for different services, including online booking availability and deposit or cancellation fee requirements.