AI-driven GIS platform that centralizes customer and asset data for utility grid visibility and improved service delivery.
Vendor
Beacon Power Services
Company Website

Product details
Experience Seamless Utility Network Management.
CAIMS, Customer and Asset Information Management System, is a comprehensive solution that centralizes customer and asset data, automates workflows, and provides real-time insights. Experience a holistic approach to managing your grid, optimizing operations, and enhancing decision-making.
Functionalities Achieve next-level efficiency with CAIMS' automated functionalities.
- **Data Collection & Storage: **Capture and store accurate customer and asset information, including location data.
- **Automated Workflows: **Optimize processes for installations, decommissioning, work orders, and surveys to enhance efficiency and productivity.
- **Centralized Repository: **Ensure all customer and asset data across your network is centralized for accuracy and consistency.
- **Real-Time Monitoring: **Track work order progress, view issue logs, and monitor resolution processes in real time.
- **Improved Visibility: **Clearly understand your network layout and asset organization to make informed decisions.
Technical Specifications Dive deeper into CAIMS technical specifications.
- **Cloud-Based Solution: **Can be accessed from any device, anywhere, for ultimate scalability and accessibility.
- **Secure & Encrypted: **Your data is protected with industry-leading security protocols and encryption.
- **Seamless Integration: **Integrates seamlessly with your existing enterprise systems, creating a unified ecosystem for optimal performance.
Features
Take command of your network with CAIMS' comprehensive features.
- **Customer & Asset Data Management: **Create a detailed digital map of your network, including location data for every customer, transformer, and low-voltage pole. This will give you a clear view of your grid layout, improving management and decision-making.
- **Survey & Installation Management: **Streamline new service installations and meter placements. Our process efficiently gathers required information, commissions assets, and activates meters.
- **New Service Connection: **Onboard new customers using a digitized process. Connect your billing and vending systems to make payments smooth.
- **Work Order Management: **Digitally organize maintenance and repair work orders, monitor real-time progress, and connect with other business systems for more efficient operations.
