CA Service Catalog, part of the CA Service Management solution, offers a unified self-service portal for all business and IT services. It empowers business consumers with an intuitive, social-media-like experience via a web interface or mobile app. The catalog automates the entire request lifecycle, from request and approval to fulfillment, reducing manual effort and costs. Quick-value content, forms, workflows, and templates accelerate implementation. Service offerings are presented in clear business terms and multiple languages, enhancing user satisfaction. CA Service Catalog addresses the challenges of costly, labor-intensive request fulfillment and provides visibility into service costs, consumption, and performance, enabling IT to become a proactive, strategic business partner. Features:

• Unified self-service portal: Provides a one-stop shop for all services.
• Mobile app access: Enables users to request services from iOS and Android devices.
• Automated request lifecycle: Streamlines request, approval, and fulfillment processes.
• Quick-value content and templates: Accelerates time-to-value and implementation.
• Multilingual service offerings: Enhances the service experience for diverse users.
• Cost transparency and service-level agreements: Defines service offerings with clear cost information.
• Financial service consumption calculation: Provides insights into service usage in financial terms.
• Service cost reporting and chargeback: Enables reporting by service, customer, or consumption.
• HTML source integration: Exposes service offerings in any HTML environment.
• Enterprise-class workflows and out-of-the-box services: Maximizes operational efficiencies.