C1 Cloud Calling

C1 Cloud Calling is a fully managed, highly available voice connectivity solution designed to support modern communications, collaboration, and customer experience platforms. It simplifies and centralizes voice services across cloud-based, hosted, and on-premises environments, offering global reach, secure infrastructure, and flexible deployment options. The platform enables organizations to modernize telephony while reducing costs and enhancing reliability.

Features

• Direct inward dial (DID) numbers in over 100 countries
• Unlimited inbound calling worldwide
• Unlimited outbound calling in the US and Canada
• Secure calling with TLS and SRTP encryption
• Advanced voice traffic filtering to block fraud and nuisance calls
• Branded Caller ID for improved customer trust
• Number porting from existing carriers
• Analog phone support via on-premises gateway
• E.911 location services with full compliance
• Customer portal for service management

Capabilities

• Centralized voice connectivity across hybrid environments
• Rapid deployment of new services and features
• Global PSTN access in 234 countries
• Local presence with DIDs in 54 countries
• Integration with collaboration and CX platforms
• Carrier-grade uptime and managed service support
• Scalable voice infrastructure for enterprise needs
• Compliance with emergency service regulations

Benefits

• Reduces PSTN and calling costs
• Enhances global communication reach
• Simplifies voice infrastructure management
• Improves customer engagement and brand perception
• Ensures secure and compliant voice services
• Supports business continuity with high availability
• Adapts to evolving technology and business needs
• Provides full control and visibility through a user-friendly portal