Automate processes intelligently with ABBYY AI

Provide powerful intelligent automation solutions that streamline processes, increase accuracy, and help you scale with ease.

Automate the processing of complex documents and ramp up operational efficiency

From seasonal workload spikes to multilingual client requests, business process outsourcing (BPO) providers handle complex demands on a daily basis. Handling both structured and unstructured documents that range from invoices to electronic health records—while meeting client expectations for speed and accuracy—is no easy task. You need a strategic approach to improving your processes and the documents that drive them. ABBYY helps BPOs improve data quality, expedite document processing, and respond faster to client needs—all while lowering costs. With process intelligence, we give you a clear understanding of your existing processes to spot any bottlenecks and opportunities for improvement. With our AI-driven intelligent document processing (IDP) solutions, you can automate document workflows end-to-end, including those with complex documents and industry-specific requirements—and deliver exceptional results.

Redefine what exceptional service means for your clients

Eliminate manual processes

Capture, extract, and deliver process-ready information from documents —no human intervention necessary.

Pinpoint the ideal steps to automate

Let process mining technology evaluate key workflows to find where automation and intelligent document processing (IDP) can make the biggest impact.

Boost the power of robotic process automation

Apply optical character recognition (OCR), machine learning, and AI to make RPA and business process management (BPM) applications smarter, faster, and more effective.

Visualize processes in near real-time

Recreate your end-to-end workflows to uncover bottlenecks or slowdowns. Simulate changes to test potential improvements.

Capture content from any document, anywhere

Automatically extract all types of text, including machine print and handwriting in over 200 languages, from even the most complex documents to minimize process friction.

Access customized document processing models

Take advantage of pre-trained, ready-to-use document models created for specific industries and processes—no coding necessary.

Lower costs

Optimize your workflows and reduce operational expenses by minimizing manual intervention across your processes.

Keep sensitive data secure

Trace and audit data collection to comply with regulations like GDPR and HIPAA.

Consistently deliver on service level agreements

Get cleaner, more accurate data from your documents to speed up processing, respond faster, and meet SLAs.

BPO—use cases for ABBYY AI

Remote onboarding

Onboard new clients fast with high out-of-the-box automation rates that improve continually with AI-based machine learning.

Process analysis

Find the most impactful opportunities to enhance your operations with easy-to-use, point-and-click tools and interfaces to analyze your processes.

Process monitoring

Monitor workflows in real time, get instant alerts, and resolve issues quickly. Stay compliant and manage risks to ensure your SLAs are met.

Ready-made AI models and web services

Upgrade your workflows with ABBYY OCR and intelligent document processing, so your host application can convert documents into usable formats and extract key data.

Process discovery

Pull data from across IT systems and recreate end-to-end processes to understand workflows, spot bottlenecks, and track process path variations.

Affordable automation

Replace manual tasks with AI-powered workflows. Digitally sort, classify, extract, and validate data from documents, no matter the source.