Data-driven insights are essential to improve business productivity and scalability, but disconnected systems and data silos often inhibit progress.

Provana’s Business Intelligence as a Service (BIS) solution provides a single source of truth by automating data collection and consolidation from disparate systems. Gain valuable insight into transaction status, call center operations, reporting status, and more within a single dashboard. With this business-wide intelligence, BIS helps you forecast productivity and profitability based on data like collection trends, seasonality, and propensity-to-pay data. With agent scoring and productivity monitoring, BIS customers see their average payment expectations increase by 10% or more.

Advanced Analytics, Simple Implementation While BIS is an advanced platform that performs complex tasks, implementing it is simple, often requiring two hours or less of your time. We handle management and maintenance, as well as ongoing analyst support, customization and training.

Features

BIS bridges the gap between disparate systems, presenting unified insights on a single dashboard. Easy to use, simple to implement and budget-friendly, BIS delivers the power of big data to any size business.

• **Standardized Reporting: **Consolidate all your reports into a single platform, eliminating manual effort and streamlining communications across your agency network.
• **Intelligent Forecasting: **Keep a close eye on the performance of your firm to forecast productivity and profitability while managing inventory and reporting status.
• **Customized Dashboards: **Access reports from any device at any time. Depending on your role, monitor agent scorecards or production trends for overall collection activities.
• **Seamless Integration: **Streamline your intelligence with seamless integration across all your collections systems, including call center operations and transaction trackers.
• **Near Real-Time Network Data: **From the overall performance of your network to the productivity of individual vendors, IPA helps you stay on top of your data with automated real-time reporting and live insights.
• **Role-Defined Views: **Networks consist of multiple leadership roles at both the network and vendor level. But not every position requires the same data or level of access. IPA allows you to assign permissions and provide different dashboards for executives, managers and team leaders.