Bugfender is a cloud-based remote logging and error monitoring platform designed to help developers collect, analyze, and resolve issues in mobile and web applications. It provides real-time access to application logs from user devices worldwide, making it easier to reproduce and fix bugs, even those that do not cause crashes. The platform supports multiple platforms and programming languages, offering SDKs for iOS, Android, web (JavaScript/TypeScript), and more.

Key Features

Remote Logging

• Collects application logs from remote devices in real time.
• Logs are available even when the app is running normally, not just during crashes.
• Device-centric approach unifies logs for easier troubleshooting.

Error Monitoring

• Delivers real-time alerts for errors, crashes, and exceptions.
• Provides detailed context, including user actions, logs, stack traces, and device information.
• Automatic code symbolication for crash stack traces.

User Feedback

• Enables in-app feedback collection with customizable forms.
• Gathers contextual data alongside user-reported issues.
• Facilitates better user engagement and retention.

Security and Compliance

• ISO 27001 and GDPR compliant.
• Data encryption and secure by design.
• User data remains under your control.

Dashboard and Management

• Easy-to-use web dashboard for monitoring and analyzing logs.
• Unified log viewer for efficient querying and analysis.
• Granular team permissions and audit logs for enterprise needs.

Benefits

Improved Debugging Efficiency

• Quickly identify, reproduce, and fix bugs before users are affected.
• Reduces the time and effort required for troubleshooting.

Enhanced User Experience

• Collect direct feedback from users, leading to better app quality and satisfaction.
• Personalized customer support through targeted log access.

Scalability and Flexibility

• Supports a wide range of platforms and programming languages.
• Suitable for teams of all sizes, from freelancers to large enterprises.

Security and Compliance

• Ensures data privacy and security with industry-standard certifications.
• Meets regulatory requirements for sensitive industries.