The Branded Tracking Page by GoSwift is a cloud-based solution designed for e-commerce businesses to deliver a seamless, on-brand post-purchase experience. It enables merchants to replace generic carrier tracking links with fully customizable tracking pages that reflect their brand identity, including logos, colors, and messaging. The platform provides real-time shipment updates, detailed order summaries, and visual shipment progress, all within a branded environment. By integrating with order management and shipping systems, the solution helps businesses reduce customer support queries, promote additional products, and build stronger customer relationships through a consistent and engaging tracking experience.

Key Features

Full Brand Customization Allows merchants to match tracking pages to their brand.

• Upload logos, set brand colors, and customize fonts
• Personalize messaging and banners for promotions

Real-Time Shipment Updates Keeps customers informed at every stage.

• Live carrier status and delivery timelines
• Visual shipment progress indicators

Order Summary and Details Provides transparency and clarity for customers.

• Displays product details, order ID, and payment info
• Shows shipping method and expected delivery date

Customer Engagement Tools Drives repeat business and upsells.

• Embed cross-sell recommendations and promotions
• Add personalized banners and content

Self-Service and Mobile Responsive Empowers customers and ensures accessibility.

• Customers can track orders without contacting support
• Fully responsive design for all devices

Integration with E-Commerce Systems Seamlessly connects with existing workflows.

• Integrates with order management and shipping platforms
• Supports multiple carriers and order sources

Benefits

Enhanced Customer Experience Delivers a seamless, branded post-purchase journey.

• Reduces confusion and anxiety about order status
• Builds trust and loyalty through consistent branding

Reduced Support Workload Minimizes customer queries about order status.

• Real-time updates and clear information reduce support tickets
• Self-service access to order history and tracking

Increased Revenue Opportunities Promotes additional products and offers.

• Cross-sell and upsell directly on the tracking page
• Personalized promotions based on order history