BrainStorm is a SaaS platform designed to help organizations and software vendors drive software adoption and maximize the value of their software investments. It combines a communications engine, learning management system, and analytics to deliver targeted training, onboarding, and engagement for end users. The platform supports use cases such as customer onboarding, end-user training, new feature awareness, and admin engagement. BrainStorm offers automation through Flows™, allowing for personalized learning paths based on user actions and responses, and provides advisory services for migration and change management. It is built to reduce support tickets, accelerate onboarding, and ensure sustained software adoption across organizations.

Key Features

Communications Engine Automates and personalizes user communications.

• Build and deliver engaging email and messaging sequences
• Schedule and trigger communications based on user actions

Learning Management System (LMS) Centralizes and customizes training content delivery.

• Assemble, distribute, and measure dynamic learning content
• Supports courses, events, and polling for interactive learning

Analytics Dashboard Provides actionable insights into adoption and engagement.

• Consolidates product, communication, and learning data
• Offers reporting to track progress and optimize programs

Flows™ Automation Delivers adaptive learning experiences.

• Triggers courses and communications based on user behavior
• Branches users into unique learning paths based on inputs

Advisory & Migration Services Supports seamless transition and onboarding.

• Tailored migration planning and execution
• Asset refresh and creation for organizational needs

Benefits

Accelerated Software Adoption Reduces time to onboard and activate users.

• Faster go-live timelines for new software deployments
• Increases user engagement and retention

Reduced Support Burden Minimizes support tickets through proactive education.

• Empowers users to self-serve and resolve common issues
• Decreases reliance on IT and support teams

Personalized User Experience Delivers relevant information to each user.

• Adapts learning and communications to user roles and actions
• Improves satisfaction and productivity