BOSS® or Business Operating System Software ® enables companies to apply a logical order to operational data. Generally, companies are data-rich and analysis-poor. When available data is overlooked, it is difficult to formulate solutions and maximize a company's full potential. BOSS® provides a data structure for problem-solving and decision analysis in easy-to-read formats. With BOSS, companies can align customer expectations to key processes, leading to improvement. Tracks measurables from compliance to customer needs, thereby encouraging continuous improvement. Handles customer satisfaction and drives business excellence & continuous improvements.

Features and Benefits

Vision & Mission oriented goals and progress tracking

• Set organizational goals and track the progress based on defined vision and mission values of organizations.

Top Management access to key Business Operating System Data

• Clear visual presentation of key Business Operating Performance Data, enabling customer-focused Continual Improvement and Performance Tracking.

Identify Interested Parties

• Define Interested Parties, Context of Organization, and Rank by Importance Level.

Risk Management

• Evaluate risks to the organization through effective Risk Management Process and Alignment Charts.

Key Performance Indicators (KPI), Dashboards

• Business Intelligence platform to build and measure defined KPIs to review Organization performance..

Customer Expectation Alignment

• Ensure Customer Expectations are aligned to key Internal Metrics to drive customer satisfaction.

Measure Customer Satisfaction

• Comply with ISO 9001:2015 and IATF 16949:2016 requirements for Customer Satisfaction Measurements.

Benchmark Performance

• Benchmark key metrics against competitors.