BLUEcloud Commerce is a cloud-based payment application designed for libraries to facilitate secure credit and debit card transactions. It allows patrons to pay fines and fees online, at the circulation desk, or via mobile devices. The system integrates directly with SirsiDynix’s integrated library systems (ILS), discovery platforms (Enterprise), and mobile apps, ensuring that patron blocks and fines are cleared immediately upon payment. BLUEcloud Commerce supports the implementation of convenience fees for online payments, enabling libraries to reduce transaction costs and earn cash back on each convenience fee payment. Payment processing is handled by a trusted financial processor, so libraries do not need to manage PCI compliance or store sensitive financial data. The solution is built into existing SirsiDynix products, requiring only activation for implementation, and is designed to streamline payment workflows and improve patron experience.

Key Features

Multi-Channel Payment Processing Accepts payments online, at the desk, and via mobile devices.

• Credit and debit card support
• Integration with library catalog and mobile apps

Immediate Account Updates Removes fines and blocks instantly after payment.

• Real-time synchronization with ILS and patron records
• Automated restoration of library privileges

Convenience Fee Management Reduces transaction costs and generates cash back for libraries.

• Option to implement convenience fees for online payments
• Cash back earned on each convenience fee transaction

Secure Payment Handling Ensures safe and compliant transactions.

• Payment data managed by a trusted financial processor
• No need for library to handle PCI compliance or store sensitive data

Effortless Implementation Simple activation and integration with existing systems.

• Built into SirsiDynix Enterprise, BLUEcloud Mobile, and PAC
• No complex setup required

Benefits

Cost Reduction Lowers transaction fees and generates additional revenue.

• Convenience fees offset payment processing costs
• Cash back on each convenience fee payment

Improved Patron Experience Makes payments easy and accessible for users.

• Multiple payment channels (online, desk, mobile)
• Immediate restoration of library privileges

Operational Efficiency Streamlines payment workflows for staff.

• Automated updates to patron accounts
• Reduces manual intervention and administrative overhead

Security and Compliance Minimizes risk for libraries.

• Payment data handled externally by certified processor
• No need for internal PCI compliance management