The Turnkey Solution for Museums, Zoos, Aquariums and Experiences

Everything you want—all in one place. Unify your team’s efforts with a complete solution built to support effective multi-channel ticketing, memberships, donations, and web sales.

• Online, in-person, and back-office sales enable you to manage everything in one system
• Ticketing, memberships, donations and group sales provide a 360 view of your performance
• Track all interactions, attendance history, membership activity, and donations so you never miss an individual touchpoint
• Report on both earned and contributed revenue to make data-driven growth decisions and diversify revenue streams
• Seamlessly integrated technology for your point-of-sale system enables you to efficiently accept and process payments of tickets, memberships, and donations

Turn first-time ticket buyers into members and donors. Attract new guests, engage them with the right messaging at the right time, and inspire them to do more for your mission.

• Delight your guests with a seamless ticketing and entry process with special considerations for members, advanced purchase, timed entry, and more
• Turn one-time attendees into members by providing an exceptional experience and cultivation tools to nurture a lifelong relationship
• Convert more donors with more strategic messages—Blackbaud’s built-in fundraising expertise enables more meaningful donation appeals and a seamless giving experience
• Insight into supporters’ wealth capacity, philanthropic tendencies, and their propensity to give help you make the right asks to the right people
• Raise more revenue with optimized online donation forms which increase average gift size, streamline the donor experience, simplify administrative tasks, and reduce processing costs

Modern technology to meet visitors where they are. Level up the visitor experience as you scale and grow, no matter the ecosystem.

• Self-Serve Kiosks expedite the check-in process for your guests, and allow your staff to focus on enriching the guest experience—not completing transactions
• Branded microsites featuring event calendars and a donor portal deliver a cohesive supporter experience
• Digital membership cards ensure easy access with customizable passes stored in a digital wallet
• Modern, convenient access control systems reduce wait times and streamline employee operations—allowing your team to focus on delighting guests

Features

• Comprehensive Ticketing and Admissions: Manage ticket sales, memberships, and event registrations seamlessly.
• Donor and Member Management: Track and engage donors and members with robust CRM tools.
• Marketing and Communications: Create and manage targeted marketing campaigns and communications.
• Fundraising and Development: Streamline fundraising efforts with integrated tools for campaigns and donor management.
• Reporting and Analytics: Access detailed reports and analytics to make data-driven decisions.