Advanced Protection, Proactive Detection, Effortless Response

Bitdefender MDR for MSPs provides real-time threat detection, powerful endpoint protection, and around-the-clock security monitoring by certified experts. With context-aware detection, automated evidence collection, and pre-approved actions, our MDR service enables you to protect your customers effectively—enhancing security while reducing resource strain.

24/7 SOC Support

Bitdefender’s SOC acts as your team’s extension, responding immediately to threats with pre-approved actions, ensuring continuous, round-the-clock protection without disruptions.

Industry-leading Technology

Built on award-winning endpoint security, MDR integrates proactive threat blocking with advanced detection capabilities, reducing the need for containment measures and protecting customers efficiently.

AI-Assisted Threat Hunting

Elite security analysts and AI-driven insights work together to detect and mitigate sophisticated attacks, providing proactive, human-led threat hunting.

Centralized Customer Management

Manage all security events in one dashboard, freeing time and resources to focus on customer relationships and business growth.

Bitdefender MDR for MSPs Operational Lifecycle

PREVENT

Industry-leading endpoint protection is integrated into Bitdefender’s EDR security platform to deliver the highest efficacy against advanced persistent threats and to block most attacks before execution. Optional XDR sensors provide unified detection and response across the endpoint, network, cloud, productivity apps and identity. You’ll get the expertise you need to quickly investigate and respond to threats.

DETECT

SOC analysts continuously monitor detected security events and alerts, which are prioritized based on severity, impact, and relevance to your managed companies' security posture. Using advanced analytics, AI/ML, threat intelligence and expert human knowledge, our analysts triage and investigate alerts to determine the nature and scope of the threat.

RESPOND

Our security analysts quickly initiate response workflows to contain threats and mitigate their impacts. Custom response actions, personalized to your needs, guarantee effective incident response while minimizing the risk of business interruptions. Additionally, automated remediation actions reduce attacker dwell time, incorporating pre-approved actions to swiftly contain threats.

REPORT

Bitdefender provides monthly reports for a holistic view of your MDR service, facilitating transparency and accountability. Investigation reports offer valuable insights to measure the impact on your customer business. Real-time dashboards provide analytics and insights into your customer environment's security posture, enabling informed decisions.

Why choose Bitdefender MDR for MSPs?

Our service goes beyond traditional detection by incorporating proactive threat hunting, powered by the latest threat intelligence, and all-encompassing threat response. This approach delivers continuous cybersecurity operations with 24/7 protection, safeguarding against evolving threats and maintaining uninterrupted surveillance.

Analysis, Not Alerts

Free up your team as our security experts evaluate and investigate your security events—our proactive threat analysis identifies real risks, not just surface-level alerts, while our SOC analysts perform the deep investigations necessary to help reduce noise and only notify you of what matters.

Quick, Decisive Response

Our analysts quickly assess security incidents and take decisive actions to contain and mitigate threats. With a comprehensive array of pre-approved actions (PAAs), our team can proactively respond when time is critical.

Best-In-Class Security Platform

Our MDR service includes our industry-leading security platform recognized as a leader by analysts and independent testing. We own the platform, giving our customers one consolidated security technology stack.

Customer Context and Support

Every customer is unique, and we customize our service to address their specific needs and challenges, establishing a security baseline through our comprehensive onboarding and collaborative knowledge-gathering process.