Binotel WIRE is a mobile application designed for companies to monitor and manage employee mobile communications. Installed on work phones, WIRE records calls, generates detailed call statistics, and integrates with over 70 CRM systems. It provides centralized access to call data, even when phones are offline, and supports administrative control over call tracking and data transmission.

Features

• Call Recording: Records all mobile conversations in high quality for most Android versions.
• Detailed Call Statistics: Tracks start/end times, dates, call count, duration, incoming/outgoing calls, new/unique/skipped calls.
• Offline Data Storage: Saves call data and audio recordings even when the phone is offline; syncs when reconnected.
• CRM Integration: Automatically sends call data and recordings to customer cards in over 70 CRM systems.
• Admin Dashboard:
  • Connect new employees to a unified company account.
  • Receive all call data and recordings in one interface.
  • Monitor online/offline status of data transmission.
  • Enable/disable statistics and recordings per SIM card.
  • Choose data transfer method (Wi-Fi or mobile internet).
  • Generate secret PIN codes for secure app exit.
• Fast Setup:
  • Step 1: Admin downloads the app from Google Play.
  • Step 2: Admin adds employees.
  • Step 3: Employees install the app.

Benefits

• Full Mobile Call Control: Enables companies to monitor and manage employee communications.
• Improved Accountability: Ensures transparency and traceability of client interactions.
• Enhanced CRM Sync: Automatically updates CRM with call data for better customer profiling.
• Offline Reliability: Captures data even without internet, ensuring no loss of information.
• Centralized Management: Admins have full control over employee call tracking and app settings.
• Unlimited Storage: No limits on audio recording volume.
• 7-Day Support: Technical assistance available every day.