Overview

StarRez Billing & Finance provides a cloud-based, automated billing engine built for housing teams and conference/event operations. It centralizes charge creation, proration, invoicing and payment options—supporting semester or monthly schedules, prorated nightly charges, custom invoice templates and integrations with common payment and student finance systems—so institutions can reduce manual work, improve billing accuracy and give residents clear account visibility.

Features and Capabilities

• Flexible charge schedules: StarRez supports dynamic billing cadences (monthly, semester, prorated nightly for conferences) to match institutional calendars and guest stays.
• Automated billing & adjustments: Automatic posting of charges and adjustments for room assignments, assignment changes, late arrivals, early departures, cancellations, and other events that affect billing.
• Unlimited charge types: Configure and automate miscellaneous charges (meals, lockouts, rentals, fees) to capture all revenue streams.
• Payment processing & redirect/embed options: Integrates with leading payment providers using redirect or embedded flows to keep transactions secure and streamline payment collection.
• Resident portal visibility & self-service: Students and residents can view balances, make payments, select payment plans and monitor transactions through the StarRez portal, reducing back-and-forth with finance teams.
• Invoice templates & reporting: Standard and custom invoice layouts plus dashboards and filters let staff verify charges before posting and produce financial reports for reconciliation.
• Prorate tools for conferences: Nightly/prorated charging for guests during conferences and events, with standardized or custom invoice options to support event billing.
• Integrations & API access: Connects with student finance, payroll and third-party systems; REST API and connectors support automation and data exchange.
• Security & compliance: Payment flows and integration approaches designed to reduce handling of raw card data and support secure transactions (via payment provider integrations).
• Use cases & benefits: Reduces manual accounting work, improves revenue capture through accurate proration and charge automation, improves resident satisfaction via transparent billing and flexible payment options.