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BillerIQFIS

FIS BillerIQ is an electronic bill presentment and payment (EBPP) solution designed to simplify billing and payment for businesses and their customers across diverse digital channels.

Vendor

Vendor

FIS

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Product details

In today's digital-first world, businesses aim to accelerate payments, reduce operational costs, and enhance the payer experience, while customers expect convenient, transparent, and controlled digital payment options. FIS BillerIQ addresses these needs as a comprehensive electronic bill presentment and payment (EBPP) solution. It empowers businesses to deliver bills and accept payments through a wide array of digital channels, including web, mobile, automatic recurring payments, interactive voice response (IVR), customer service representative interactions, text messaging, and point-of-sale systems. Beyond basic payment acceptance, BillerIQ incorporates advanced functionalities such as real-time notifications, personalized bill design, and targeted messaging. These features not only significantly enhance the customer experience but also enable businesses to improve customer communications and boost overall engagement with their billing processes. The solution facilitates efficient integration of remittance and payment data, leading to straight-through processing and automated reconciliation, which streamlines financial operations. By providing timely notifications to customers, BillerIQ helps decrease Days Sales Outstanding (DSO) and improves overall collections efficiency. Furthermore, its processing flexibility allows businesses to accept various card payments, meeting diverse customer expectations and efficiently managing associated processing costs. Ultimately, BillerIQ offers customers the convenience, transparency, and control they desire over their bill payments, allowing them to receive digital bills and make payments directly through familiar business platforms.

Features & Benefits

  • Efficient Integration
    • Enables integrated remittance and payment data, facilitating straight-through processing and automated reconciliation for streamlined financial operations.
  • Decreased Days Sales Outstanding (DSO)
    • Utilizes timely notifications to customers, which helps reduce outstanding invoices and significantly improves collections efficiency.
  • Processing Flexibility
    • Supports the acceptance of various card payments, allowing businesses to meet diverse customer expectations and efficiently manage credit card processing costs.
  • Enhanced Payer Control and Transparency
    • Offers customers the flexibility to receive digital bills and make payments directly through familiar business websites, ensuring clarity to verify and pay the correct amount.
  • Advanced Bill Presentment Features
    • Includes real-time notifications, personalized bill design, and targeted messaging to improve customer communications and engagement with billing processes.