Alevate Bill Pay is a comprehensive bill payment solution that enables businesses to streamline their payment collection processes. It offers a multi-channel approach to reach customers, improves payment matching, and enhances the overall customer experience while reducing operational costs and complexities associated with billing and collections.

Key Features

Multi-Channel Communication Reach customers through various channels for bill presentment and payment

• Email, SMS, chat, portal, and app integration
• Cross-channel delivery of invoices and reminders

Payment Optimization Streamline payment processes and reduce costs

• Direct account-to-account payments with PSD2 / Open Banking
• 100% payment matching through payment links
• Paperless billing options

Customization and Branding Tailor the solution to fit your business needs

• Branded messaging and payment pages
• Single point of integration for multiple payment methods and providers
• Flexible addition or modification of payment options

Benefits

Improved Financial Performance Enhance key financial metrics and reduce operational costs

• Lower Days Sales Outstanding (DSO) by 1-2 days
• Reduce time to pay by 8-10 days
• Decrease collection costs by 30-50%

Enhanced Customer Experience Boost customer satisfaction and engagement

• Increase Customer Net Promoter Score (NPS) by up to 20%
• Reduce waste calls to contact centers by 10%
• Provide customers with choice, clarity, and consistency in billing

Operational Efficiency Streamline billing and collection processes

• Automate dunning flows via email and SMS
• Eliminate manual payment matching and exception management
• Centralize online payment connections through a single platform