Unseen integration challenges that could be costing you more than you know

Many BigCommerce store owners face these exact issues daily, watching manual work take away profits and customer happiness. Without connecting your BigCommerce store to NetSuite, these aren’t just small annoyances, they’re big roadblocks stopping your business from growing. The good news? All these problems can be fixed with the right integration, letting you focus on growing your business instead of struggling with disconnected systems.

Wasting hours on data entry

Your team spends endless hours copying order details from BigCommerce to NetSuite. Every manual entry risks costly mistakes that lead to wrong shipments and unhappy customers.

Selling products you don't have

Without synced inventory, you're constantly selling items that are actually out of stock. The result? Embarrassing conversations with customers and canceled orders that damage your reputation.

Watching customers abandon their carts

As your store gets busier, your unconnected systems slow down. Customers face frustrating page loads and checkout delays, then they leave and shop with your competitors instead.

Shipping the wrong items

When your SKUs don't match between systems, you ship the wrong products to customers. Now you're paying for return shipping, processing refunds, and losing repeat business.

Scrambling when systems disconnect

Your systems randomly lose connection, leaving you in the dark about new orders. You're forced into panic mode, manually checking for missed sales while customers wonder where their orders are.

Hiring extra help during sales

When Black Friday hits, your current process falls apart completely. You're forced to hire temporary staff just to keep up, eating into profits during what should be your most profitable time.

Fix your broken order-to-cash cycle with NetSuite BigCommerce integration

• Synchronize Products & Inventory Levels
• Automatically transfer all product information including pricing and SKUs between NetSuite and BigCommerce
• Synchronize stock levels from multiple NetSuite warehouses to BigCommerce
• Easily manage matrix items, variants & meta fields
• Manage catalog details in BigCommerce as they are updated in timely in NetSuite
• Transfer orders and customers from BigCommerce to NetSuite and vice versa
• Sync Orders, Customers, Payments and refunds
• Identify returning and repeat customers
• Enhanced customer service with individual customer tracking
• Supports multiple currencies & payment methods
• Shipping & Fulfillment Management
• Automatically transfer shipment tracking details from NetSuite to BigCommerce in a timely manner
• Sync shipping methods across BigCommerce & NetSuite

NetSuite BigCommerce connector capabilities

Order management system

Automatically transfer orders from BigCommerce to NetSuite with complete accuracy using BigCommerce NetSuite Integration. Order details, payments, and customer information flow instantly into your ERP without manual work. Fulfillment updates sync back to your store, giving customers real-time order visibility.

Inventory synchronization

Keep inventory perfectly synchronized across platforms in real-time. Our multi-warehouse support ensures accurate stock levels everywhere your customers shop. Support for all NetSuite item types means even complex inventory stays aligned.

Product information management

Keep product details consistent across all channels. Titles, descriptions, images, and pricing stay matched between systems with NetSuite BigCommerce integration. Advanced support for product variations eliminates catalog inconsistencies and customer confusion.

Customer data integration

Build stronger relationships with synchronized customer profiles. Contact information and order history flow seamlessly between systems, enabling personalized service that drives loyalty and repeat business.

Payment & financial integration

Process payments automatically in either system. Use NetSuite's SuiteTax or BigCommerce's tax engine for accurate calculations. Track all discounts, promotions, and gift cards directly in NetSuite for complete financial clarity.

Multi-Store management

Connect multiple BigCommerce stores to a single NetSuite account. Support both B2B and B2C operations efficiently. Custom options with NetSuite BigCommerce integration ensure the system adapts to your business needs rather than changing your processes.

NetSuite BigCommerce integration benefits

Integrating NetSuite with BigCommerce helps you streamline your eCommerce operations and prepare for growth. With automated processes and timely data sync, your team can handle more orders, manage inventory smarter, and reduce manual work. Whether you’re dealing with daily orders or peak-season spikes, this integration keeps everything running smoothly, so you can focus on growing your business.

Reduce operational costs

Eliminate expensive manual data entry and minimize costly shipping errors. Streamline workflows to redirect staff resources from administrative tasks to revenue-generating activities.

Optimize inventory investment

Maintain optimal stock levels with real-time inventory visibility across all channels through NetSuite BigCommerce integration. Prevent revenue loss from stockouts while avoiding excess inventory costs and working capital constraints.

Accelerate order processing

Increase order throughput without adding headcount. Automated workflows reduce order-to-fulfillment time, improving cash flow and enhancing customer satisfaction metrics.

Support scalable growth

Manage increased transaction volumes during peak periods without proportional cost increases. Expand to new sales channels without the traditional integration complexity or system performance degradation.