BetterAccess

BetterAccess is a HIPAA-compliant, interoperable patient engagement platform developed by BetterHealthcare. It simplifies and enhances the way healthcare organizations connect with patients by offering a seamless digital experience for scheduling, intake, communication, and analytics. Designed to drive growth, improve operational efficiency, and increase patient acquisition, BetterAccess empowers providers to deliver care more effectively and conveniently.

Features

• 24/7 online self-scheduling with custom appointment types
• Configurable qualifying questions for patient intake
• Automated multi-channel communication (email, SMS, etc.)
• Digital onboarding and intake forms
• Real-time appointment reminders and confirmations
• Analytics dashboards for appointment and marketing performance
• Integration with EMRs and third-party platforms
• HIPAA-compliant data handling and security

Capabilities

• Streamline appointment booking and reduce administrative workload
• Qualify patients at the point of scheduling
• Track and analyze patient demographics, payers, and conditions
• Visualize marketing performance and patient acquisition metrics
• Reduce no-shows and cancellations through automated reminders
• Support multi-location and multi-specialty healthcare organizations
• Enable data-driven decision-making with real-time insights
• Improve patient experience across all digital access points

Benefits

• Increased appointment volume and patient conversion
• Enhanced operational efficiency and reduced phone traffic
• Improved patient satisfaction and engagement
• Greater visibility into marketing ROI and patient behavior
• Scalable solution adaptable to various practice sizes
• Better resource allocation through actionable insights
• Strengthened compliance and data security
• Seamless integration into existing healthcare workflows