Be My Eyes is a free mobile application designed to support people who are blind or have low vision by providing visual assistance through three main tools: live video calls with sighted volunteers, an integrated AI image describer, and direct connections to company representatives for product or service support. The app enables users to receive real-time help with everyday tasks, obtain detailed AI-generated descriptions of images, and access specialized assistance from companies and organizations. Be My Eyes is available globally, supports over 180 languages, and is accessible 24/7 on iOS and Android devices.

Key Features

Live Video Assistance from Volunteers Connects users with sighted volunteers for real-time visual support.

• One-way video calls using the phone’s rear camera
• Volunteers available worldwide, 24/7, in over 180 languages

AI Image Description (Be My AI) Provides detailed, conversational AI-generated descriptions of images.

• Users can send photos and ask follow-up questions
• Supports 36 languages and a wide range of tasks

Direct Company and Organization Support Links users to company representatives for specialized help.

• Service Directory for direct access to product/service support
• Includes organizations within the blindness community

Be My Eyes Groups Allows users to connect with trusted friends or family for assistance.

• Suitable for sensitive or personal tasks
• Customizable support network

Global Accessibility Designed for use in over 150 countries and 180+ languages.

• Free to use for all users
• Available on iOS and Android devices

Benefits

Increased Independence Empowers blind and low-vision users to perform daily tasks independently.

• Immediate access to visual information
• Reduces reliance on in-person assistance

24/7 Global Support Ensures help is always available, regardless of time or location.

• Large network of volunteers and AI support
• Multilingual and multicultural accessibility

Privacy and Comfort Offers options for private or sensitive assistance.

• Choose between volunteers, AI, or trusted contacts
• Secure and user-controlled interactions

Direct Access to Companies Streamlines customer support for accessible products and services.

• Bypasses traditional customer service channels
• Connects users with trained representatives