BaxterProphet, part of the BaxterPredict platform, helps service organizations navigate the Service Experience Storm by reducing inventory carrying costs while enhancing customer satisfaction and driving profitability across the entire service supply chain. The solution automates purchase and repair orders, accounting for scrap rates, supplier performance, and budget constraints to maintain inventory availability. It features Total Cost Optimization, Inventory Optimization, Logistics Network Optimization, Forecasting, Replenishment & Redeployment, Supply Order Automation, Lifecycle Management, Excess Management, and Planning Analytics, delivering smarter, data-driven decisions. Through its premium modules, including BaxterProphet.ai, it applies AI/ML insights to minimize over- and underspending during product introductions and last-time-buy decisions, while BaxterPredict offers end-to-end predictive capabilities to optimize service parts planning, execution, and resolution. Beneficiaries include planning teams seeking to reduce costs, improve service levels, and accelerate ROI through Planning as a Service and expert-driven optimization.

Features & Benefits

• Total Cost Optimization: Proprietary approach factoring stockout costs, forecasted demand, order costs, carrying costs, and lead time to drive smarter inventory decisions.
• Inventory Optimization: Optimizes stock levels and flows to reduce carrying costs across the network.
• Logistics Network Optimization: Designs efficient logistics and replenishment to shorten lead times and cut costs.
• Forecasting: Advanced demand forecasting aligned with service contract requirements.
• Replenishment & Redeployment: Automates replenishment and redeployment to balance availability with inventory levels.
• Supply Order Automation: Automates procurement orders for timely replenishment and reduced manual effort.
• Lifecycle Management: Manages parts lifecycle from introduction to obsolescence, optimizing inventory across stages.
• Excess Management: Identifies and recovers excess stock to minimize waste and tie-up.
• Planning Analytics: Provides analytics and dashboards to support informed planning decisions.
• BaxterProphet.ai: AI/ML models to improve NPI and LTB decisions, reducing overspend.