Overview

baramundi Remote Control allows you to remotely view a user’s screen, while the user can continue to work. IT and helpdesk staff can respond to problems quickly and remotely demonstrate potential solutions directly on the user’s screen that the user can follow. baramundi Remote Control is also ideal for controlling server systems. IT staff can directly access all servers from their workstation, and can easily monitor, control and maintain them remotely. Typical user issues such as unresponsive printers, software configuration, or help with individual software features can be solved directly without significant effort being involved. Remote access takes into account the requirements of the EU-DSGVO and is only possible if either nobody is logged on to the system or the user explicitly agrees. In addition, a clearly visible window on the remote system indicates that a remote connection is active.

Benefits

• Direct connection to end points in the network
• Fast, targeted support of users
• Keyboard and mouse control of the target system
• Complies the latest data protection regulations