Rewind Backups for Jira Service Management is a cloud-based backup and recovery solution designed to protect Atlassian Jira Service Management (JSM) data. It automatically performs daily backups of JSM issues, projects, assets, workflows, boards, automations, and configurations, capturing incremental changes to ensure up-to-date protection. Users can restore entire datasets or specific items to any previous backup point, minimizing downtime and preventing data loss from accidental deletions, data corruption, or malicious changes. The platform offers unlimited cloud storage, 365-day backup retention, and supports international data residency and SSO for compliance. Rewind follows strict security protocols, including end-to-end encryption, SOC 2/3, GDPR, and HIPAA compliance, and provides dedicated support. The solution is suitable for organizations of all sizes, with flexible per-user pricing and managed recovery assistance from the Rewind team.

Key Features

Automated Daily Backups Performs daily, automated backups of all JSM issues, projects, assets, and configurations.

• Captures incremental changes for up-to-date protection
• No manual intervention required

Granular, On-Demand Restores Restore entire datasets or specific items in minutes.

• Undo accidental deletions or changes instantly
• Point-in-time recovery for full or partial data

Comprehensive Data Coverage Backs up all critical JSM service management information.

• Issues, projects, assets, workflows, boards, automations, configurations
• Maintains relationships and history

Unlimited Cloud Storage & 365-Day Retention Stores backups securely in the cloud for up to a year.

• Access and restore from any backup point within 365 days
• International data residency options

Strict Security & Compliance Ensures data protection and privacy.

• End-to-end 256-bit and TLS 1.2 encryption
• SOC 2, SOC 3, GDPR, and HIPAA support
• SSO (SAML 2.0), audit logs, and access management

Managed Recovery Assistance Rewind team provides hands-on support for data restoration.

• Restore On Request services for JSM
• Fully managed restoration of your data

Benefits

Minimized Downtime and Data Loss Quickly recover from accidental deletions, corruption, or malicious changes.

• Reduces business disruption
• Protects critical service and workflow data

Operational Efficiency Enables confident service management and IT operations.

• Supports fast-paced changes and integrations
• Reduces need for manual corrections

Enhanced Security and Compliance Automated backups ensure data is always protected and retrievable.

• Peace of mind for IT and compliance teams
• Facilitates audits and regulatory compliance

Scalability for All Organization Sizes Suitable for small teams and large enterprises.

• Flexible pricing and features
• Grows with your organization