Wellthy Backup Care is a technology-enabled service designed to provide families and employees with immediate, reliable access to a broad network of vetted care providers when regular caregiving arrangements fall through. The platform supports backup care for children, aging parents, spouses, family members, and pets, leveraging a proprietary Care Network that includes care centers, in-home caregivers, nannies, home care agencies, community organizations, and bespoke solutions. Wellthy’s approach emphasizes inclusivity, flexibility, and quality, offering options that accommodate neurodiversity, special needs, disabilities, and diverse family structures. The service is designed to be as seamless as ordering takeout, with a user-friendly digital experience, rapid response, and clear communication. In addition to urgent care needs, Wellthy helps families proactively build a care infrastructure for long-term resilience. Employers benefit from documentation and reporting features to ensure benefit utilization and compliance.

Key Features

Extensive, Vetted Care Network Access to a large, diverse database of care providers for all family needs.

• Over 130,000+ vetted providers in thousands of communities
• Includes traditional centers, in-home care, community programs, and coworking spaces with childcare

Inclusive and Flexible Options Supports a wide range of care scenarios and family structures.

• Accommodates neurodiversity, special needs, and disabilities
• Options for children, adults, elders, and pets

Seamless Digital Experience Easy-to-use platform for quick and reliable care requests.

• Mobile-friendly, fast booking process
• Real-time communication and updates

Proactive and Emergency Support Addresses both urgent and planned backup care needs.

• Rapid response for last-minute disruptions
• Helps families build a proactive care circle for future needs

Employer Integration and Reporting Designed for organizational benefit programs.

• Documentation and compliance features for employers
• Supports benefit utilization tracking

Benefits

Reduces Family Stress During Care Disruptions Ensures families are not left without support when regular care falls through.

• Immediate access to trusted care options
• Peace of mind for employees and families

Enhances Workforce Productivity and Retention Helps employees remain focused and present at work.

• Reduces absenteeism due to care emergencies
• Supports diverse and inclusive workforces

Customizable and Scalable for Organizations Adapts to the needs of employers of all sizes and geographies.

• Flexible benefit design
• Scalable to large, distributed workforces

Supports Diverse Family Needs Addresses unique requirements for neurodiversity, disabilities, and non-traditional families.

• Inclusive provider options
• Personalized care matching