OwnData's ServiceNow Backup is a robust data protection and recovery solution tailored for ServiceNow instances. This comprehensive tool enables organizations to safeguard their critical data through automated backups, intelligent monitoring, and efficient restoration processes. The product offers a wide range of features designed to enhance data security, streamline backup management, and ensure business continuity.

Key Features

Flexible Backup Configuration Users can configure various backup types to suit their needs.

• Full and differential backups for any number of instances
• Capture of complete data copies including tables, columns, files, and attachments

Intelligent Monitoring and Alerts The system provides proactive monitoring and notification capabilities.

• Customizable alerts for significant changes in instances
• Anomaly detection in backups with immediate action prompts

Advanced Data Analysis and Visualization Powerful tools for understanding data changes and diagnosing issues.

• Comparison between two backups to identify changes
• Graphical representation of data and metadata changes over time

Granular Data Recovery Precise recovery options to restore specific data without compromising integrity.

• Recovery of exact data needed from any backup in history
• Preservation of data relationships regardless of complexity

Benefits

Enhanced Data Protection Comprehensive backup solutions ensure critical data is always safeguarded.

• Protection against accidental deletions or corruptions
• Immediate data capture before and after significant projects or updates

Simplified Compliance Management Features to help maintain regulatory compliance and manage data requests.

• Support for GDPR, CCPA, HIPAA, SEC17a-4, and other regulations
• Streamlined process for Data Subject Requests, including Right To Be Forgotten

Efficient Backup Management Centralized control and automation for streamlined backup processes.

• Single console access for multiple instances
• Automated export options via APIs to various platforms

Customizable Retention Policies Flexible options for data retention to meet specific business needs.

• Default 99-year retention with customizable periods
• Tailored daily, weekly, monthly, and yearly backup retention by instance