HCHB's Back Office Software streamlines administrative and financial operations for healthcare agencies by automating claims processing, reducing errors, and ensuring compliance.

Key Features

Claims Management Automation

• Initiates "same day" authorization and payment processing
• Reduces documentation errors through payer-specific formatting prompts
• Automatically faxes patient notes/orders to relevant facilities1

Real-Time Analytics

• Provides dashboards for back-office staffing metrics
• Tracks financial performance indicators

Regulatory Compliance

• Updates automatically for CMS regulation changes
• Ensures billing aligns with latest requirements

Benefits

Operational Efficiency

• Reduces claim resubmissions by 92% (industry average)
• Cuts administrative workload through automated workflows

Financial Improvements

• Accelerates payment cycles by 3-5 days
• Lowers denial rates through error-checking algorithms