Overview

Miva is a scalable, cloud-hosted ecommerce platform that supports both B2B and B2C merchants, enabling management of high-SKU catalogs, complex product variations, and account-based pricing while offering no-code site tools, performance management, and professional services for integrations and migrations. The platform emphasizes handling large orders, flexible pricing (customer-specific, tiered, volume), JSON APIs for ERP/CRM/OMS integrations, and features that let merchants run B2B and B2C storefronts from a single site.

Features and Capabilities

• Catalog & Product Management: Unlimited product variations, multi-SKU support, product kits, faceted navigation, and account-dependent visibility and availability.
• Pricing & Ordering: Customer-specific pricing, tiered pricing, volume discounts, payment terms (credit, ACH/check), grid ordering, CSV quick-order upload, and quick order forms for B2B buyers.
• B2B Business Logic: Account-based pricing and visibility, multi-step transactions, order workflows, multi-vendor handling, and automatic reordering.
• Integrations & APIs: Robust JSON API plus managed integrations and connectors for ERP, CRM, OMS, and other backend systems to automate order, inventory, and customer workflows.
• Payments & Fulfillment: Support for multiple payment gateways and methods, including cards, alternative checkouts, line-of-credit, and ACH, plus shipping and fulfillment integrations such as WMS automation, carriers, live inventory, and order prioritization.
• Multi-Channel & Multi-Storefront: Sell B2B and B2C from the same site, manage multiple storefronts, and scale across channels while maintaining account-level controls.
• No-Code Site Tools & Page Builder: Visual page builder and theme editor for merchants to manage store design and user experience without coding.
• Performance & Scalability: Cloud hosting options and enterprise plans designed for mid-size to enterprise merchants requiring reliability and performance for high-volume stores.
• Professional Services & Partner Network: Design, development, migration support, customer success services, and a partner ecosystem for custom projects and implementations.
• Resources & Support: Documentation, technical assistance, customer success managers, whitepapers, guides, and a resource center including case studies and migration guides.