
Automates targeted patient outreach via text to close care gaps and improve patient engagement for healthcare providers.
Vendor
Azara Healthcare
Company Website
Azara Patient Outreach is a powerful patient engagement solution designed for users of Azara DRVS. It empowers healthcare providers to improve patient care and effectively close care gaps by enabling targeted outreach programs. Leveraging patient information already curated within DRVS, users can implement pre-configured, automated text message campaigns. These programs automatically initiate contact, track patient responses and follow-up actions, adjust outreach efforts dynamically, and quantify results. The system provides insights into campaign efficacy and performance through DRVS Measures and the APO Campaign Performance Report, detailing patient response and impact on quality outcomes. Practice staff can then focus their manual outreach efforts on a smaller group of patients who do not respond to automated campaigns. The solution allows for a greatly expanded reach to patients, identification of care gaps (e.g., immunizations, wellness visits), automated text outreach, dynamic program adjustment based on patient actions, reporting on measure improvement and response rates, and support for patient wellness and chronic care management outside of office visits. The Patient Outreach Connector facilitates seamless integration with industry-leading outreach platforms and text messaging partners, enabling effective use of patient data and measurement of outreach efforts. Current programs include screenings, chronic disease management, immunizations, and wellness visits.
Features & Benefits
- Automated Patient Outreach: Initiates patient contact via text message with "Set it and Forget it" programs.
- Performance Reporting: Quantifies results and provides insights into campaign efficacy and performance.
- Streamlined Workflow: Allows practice staff to prioritize manual outreach to unengaged patients.
- Seamless Integration: Connects with industry-leading outreach platforms and text messaging partners via the Patient Outreach Connector.