Engage Patients, Improve Outcomes

The most successful organizations trust Axxess for CAHPS surveys, excellent returns and best value.

CAHPS Surveys Made Easy

Axxess CAHPS fulfills CMS requirements and enables organizations to hear directly from patients about the care they receive.

Give patients a voice in their care and improve your operations with Axxess CAHPS

• Real-time survey results
• CMS compliance
• Maximum reimbursements
• On-demand performance tracking
• Better patient care

Why Choose Axxess CAHPS?

Consumer Assessment of Healthcare Providers and System (CAHPS) improves patient engagement, provides deeper business insights to increase revenue and drives growth for Home Health and Hospice Organizations.

Benefits

Home Health and Hospice Surveys Axxess is a CMS-approved CAHPS survey vendor for Home Health and Hospice. CMS Compliance Axxess contacts your patients, displays survey responses in your Axxess CAHPS portal, and submits your data to CMS to keep you compliant. Real-Time Survey Results The Axxess CAHPS portal provides real-time progress throughout data collection and shows survey results as soon as patients provide them. User Friendly Portal The portal’s intuitive interface streamlines survey performance monitoring with enterprise dashboards and reports. Market Insights Competitor performance reporting provides benchmarks for success and referral source insights facilitate informed business decisions. Best Practice Resources On-demand educational resources are integrated in your Axxess CAHPS portal to help you succeed. Maximum Reimbursements Axxess CAHPS helps you stay compliant and receive full reimbursements for the care you provide. Surveys in Patient-Preferred Languages Surveys are administered in all CMS-approved languages according to patient preference. CAHPS Survey Support Team Our team of CAHPS survey specialists is available to answer your questions and help you improve survey performance. Competitive Pricing Flat monthly pricing provides optimal value for CAHPS survey services.

Empowering You for Financial Success

To be successful, home healthcare organizations require actionable insights and real-time analytics on performance across your entire operation.

Quality Measures Drill-Down

Drill-down reports show performance on CAHPS and OASIS/HIS quality measures to facilitate accurate clinical documentation and optimal survey performance.

• Enhanced documentation accuracy
• Automatic integration with our electronic health record solutions
• Data-driven performance intelligence

Benchmarking and Analytics

Axxess provides intuitive reports on key performance indicators (KPIs) in real time with in-depth, detailed data to help identify opportunities for improvement. State and national data and benchmarking tools are provided to help your organization succeed.

• Clinical quality assurance
• Financial insights
• Value-based performance data
• Star rating reports