Provision, manage and operate AWS resources within Service Management Tools

Benefits

Streamline resources

Streamline provisioning, management, and operations of AWS resources with existing ITSM tools.

Visibility and control

Federate visibility and control of resources across your AWS environment.

Resolve cloud operational issues

Detect and resolve cloud operational issues with ITSM workflows.

Cloud speed

Execute service management processes at cloud speed.

Use cases

Enable self-service to request AWS resources

Use curated products to request AWS resources such as Amazon WorkSpaces, Amazon EC2, application patterns or an AWS account with your ITSM tooling.

View AWS resource data and compliance status

View AWS resource relationships and compliance status federated in near real time to your existing asset repository (CMDB). Streamline AWS resource data within your hybrid cloud environment.

Detect and respond to operational issues

Eliminate swiveling cloud operations across AWS and other operational tools to accelerate detection, response, remediation and change enablement processes.

Remediate security incidents

Respond and remediate security incidents detected from findings in your existing IT environment.