Avaya Aura is designed to address the needs of people-centric collaboration in today's engaged enterprises. Utilizing a unique application of the Session Initiation Protocol (SIP), it unifies media, networks, devices, applications, and real-time, actionable presence across a common infrastructure. This architecture enables on-demand access to advanced collaboration services and applications, facilitating seamless communication across various channels. The platform supports a range of deployment options, including on-premises, cloud, or hybrid models, providing flexibility to meet diverse business requirements. By integrating with both Avaya and third-party APIs, Avaya Aura® allows for the addition of innovative capabilities without disrupting day-to-day operations, ensuring a future-proof communication environment.

Features

• Unified Communications: Integrates voice, video, messaging, and conferencing into a single platform, enhancing collaboration across the organization.
• Scalability: Supports businesses of all sizes with flexible deployment options, including on-premises, cloud, and hybrid models.
• SIP-Based Architecture: Utilizes Session Initiation Protocol to unify various communication channels, ensuring seamless interactions.
• Advanced Collaboration Services: Provides on-demand access to services and applications that enhance teamwork and productivity.
• Third-Party Integration: Offers APIs for easy integration with third-party applications, such as Microsoft Teams, Salesforce, and ServiceNow.
• Cloud-Ready Pathways: Enables the addition of cloud-based applications alongside on-premises solutions, facilitating innovation without operational disruption.