Mobility & Logistics offers seamless shuttle services to and from the dealership, whether the customer requires immediate roadside assistance, parts on demand, a new vehicle to test drive, or just a simple ride home.
Vendor
Autopoint, a Solera company
Company Website
It is no secret today’s customer doesn’t have the time to spend servicing their vehicle. “Bring it to me” is the new consumer expectation and a consumer’s time is the new currency. Offering modern service solutions is proven to retain and win back customers, increase service drive and loaner efficiency while increasing profitablity.
- 70% Engagement Increase
- 33% Retention Increase
- 94% Customer Satisfaction
Pickup & Delivery offers customers a convenient out-of-store experience that doesn’t interrupt their daily routine. Simply schedule a pickup when their vehicle needs service and deliver a loaner for their use while it’s in the shop.
- DMS INTEGRATION: RO linking and easy reconciliation
- DEALER-BRANDED: communications and surveys
- MOBILE WEB: consumer booking
- CREDITS: for extended use
Shuttle OnDemand replaces your dealership’s courtesy shuttle and the hassles that come with it. With Shuttle OnDemand, you’ll never worry about driver availability or customer wait-times, thanks to the Lyft integration. Say goodbye to stressing over the expense of the vehicle, management of the driver, liabilities and capacity constraints.
- WHITE LABELED: for your dealership
- AVERAGE WAIT TIME: of 5 minutes or less
- CUSTOM SURVEYS: to capture immediate feedback
- REDUCES OPERATING COSTS: by 38%
Roadside OnDemand is a real-time, immediate transportation solution for your customers to avoid the stress of roadside breakdowns. Send custom messages to your customers at notice of their incident and track their entire journey through the Roadside dashboard.
- DEALER-BRANDED: communications and surveys
- ELIMINATES DIFFICULT: transportation sourcing
- ELIMINATES CONSUMER: tow truck rides
- DASHBOARD FOR CALL CENTER: management and RO tracking
Parts OnDemand is a reliable and transparent solution for quick parts pickup and delivery to and from your dealership. And you’ll never have to worry about the driver’s activity or whereabouts with the Lyft integration. Our Shuttle OnDemand solution allows you to effectively compete with independent outfits with all parts deliveries completed in 30 minutes or less.
- ANY PART UNDER 50 LBS: delivered in under 30 minutes
- DEALER-BRANDED: communications and surveys
- UNLIMITED CAPACITY: available 24/7
- DRIVER TRACKING: and notifications