Online advertising, social media advertising (we do not do social media marketing – we run social media ads/paid social) and email marketing are now the most predominant—and profitable—customer engagement tools. AutoPoint’s cutting-edge omnichannel marketing solutions keep you ahead of your customers’ buying and servicing behaviors.

STAND OUT IN THE INBOX AND THE MAILBOX And on social media, plus the websites your customers visit. On Demand has the eye-catching, multi-channel marketing you're looking for.

NOTHING GETS THEIR ATTENTION LIKE A GREAT OFFER And on social media, plus the websites your customers visit. On Demand has the eye-catching, multi-channel marketing you're looking for.

HOLIDAYS + SEASONAL SAVINGS Get your customers into the dealership with our many options for holiday and seasonal communications - not just the big ones either.

EVERYDAY SERVICE ITEMS Whether you have a specific focus or just want to generate service traffic, you can choose from variety of common service items like batteries, brakes, tires, oil changes and more.

AWARENESS + CUSTOMER EVENTS Focus on your pickup & delivery solution with the mobility module. Spread awareness and encourage utilization of your convenient option that makes service simple for your customers.

TAKE SERVICE OFFERS TO THE NEXT LEVEL With the implementation of Coupon 2.0, it's easy to specify the offer options you want to send out through Journey NXT. OEM-branded themes are available for use to ensure your Journey stays consistent in look and feel.

RETENTION MARKETING THAT RESONATES The customer journey isn't always directly from point A to point B. Meet your customers wherever they are in the service cycle with targeted, omnichannel communications.

MORE CUSTOMIZATION THAN EVER Journey NXT comes standard with OEM-specific imagery and copy, but you are never limited by our recommendations. Update headlines, copy, and images to further dealerize your marketing.

MAINTAIN A SENSE OF URGENCY Make it easy for your customers to see where they're at in the cycle with the consistency of the service tracker - a modular visual cue that stands out when it's time for a visit to the service bay.

KEEP YOUR LOYAL CUSTOMERS HAPPY Rewarding your loyalists is easier and more integrated than ever with the Loyalty Points module. Ensure your customers can easily see their loyalty points balance on every mail and email they receive while on the Journey.

GIVE THEM A LIFT Focus on your pickup and delivery solution with the mobility module. Spread awareness and encourage utilization of your convenient option that makes service simple for your customers.

Every phone call that comes into your dealership is an opportunity. The Customer Interaction Center is a full-service call management solution that ensures you never miss a call again. Our professional representatives are there to manage daily spikes, field customer questions, and set appointments when your staff isn’t available.

• INBOUND APPOINTMENT SETTING and overflow call handling
• OUTBOUND CALLS FOR KEY TOUCHPOINTS first service appoint, in equity
• REPORTING VIA dashboards, surveys and records
• INNOVATIVE VOICE LOGGING technology with real-time call records
• 24/7 CALL COVERAGE gives customers timely info