Overview

Automated Refunds by Sabre simplifies the ticket refund process for travel agencies. This software automates refunds, saving agents time and reducing the risk of human errors. By referencing airline-filed Category 33 Voluntary Refunds, it calculates refund amounts and penalties in seconds, ensuring accurate and efficient processing. This automation helps agencies protect revenue and improve customer service.

Features and Benefits

Agency Revenue Protection

• Eliminate complex manual calculations that are subject to errors.
• Reduce debit memo exposure since results are included in the Sabre Fare Guarantee Policy. Highest Level of Automation
• Reference the airline-filed Category 33 Voluntary Refunds to calculate refund amounts and penalties in seconds.
• Save up to 5 minutes per ticket refund. Improved Customer Service
• Return faster responses and dedicate more time for new sales by leveraging an automated process with no complex calculations. Ease of Use
• Enable everyone in the office to perform refunds, thanks to the simple process.
• Make refunds available for customer self-service online through Sabre Web Services API.