Automated Care Messaging is a SaaS solution that delivers timely communications to residents and their families via voice, text, and email, improving healthcare collaboration and patient experiences.

Key Features

Multi-channel Communication Delivers messages through voice, text, and email

• Reaches residents and families effectively
• Ensures clear and timely information sharing

EHR Integration Syncs with Electronic Health Record systems

• Automates reminders for appointments and care plan reviews
• Streamlines routine processes like intake forms and discharge planning

Automated Outreach Sends messages to key stakeholder groups in minutes

• Eliminates need for manual communication
• Reduces time spent on coordination by 70%

Benefits

Improved Operational Efficiency Significantly reduces time spent on communication tasks

• Decreases manual outreach time from 17 hours to 5 minutes per event
• Creates 1 million hours in efficiencies annually

Enhanced Family Engagement Keeps residents and their contacts informed throughout their care journey

• Increases family confidence and overall experience
• Provides personalized patient experiences

Regulatory Compliance Helps healthcare facilities meet compliance requirements

• Increases responsiveness to regulatory changes
• Prevents non-compliance in common infraction areas