Audit Trail and Reporting

Transparent, trackable, and always active. View detailed, time-stamped logs of system activity at all times — so nothing goes unnoticed or untraced.

A System That Never Forgets Whether it’s a term adjustment, credit decision, user reassignment, or document upload, every action is monitored and remembered. From administrative configurations to frontline activity, you can always track exactly what happened, when it occurred, and which team member handled it.

Total Accountability Every data entry, edit, and decision throughout the O2C lifecycle is tracked in detail, along with the context. Whether it’s a modified approval limit or an activated auto-decision rule, the system logs every change automatically, complete with user ID, date, time, and action type.

Operational Insights Without Guesswork Built-in audit logs reveal the full sequence of events, giving managers insight into handoffs, delays, and user behavior across workflows. No more missed documents or error-induced approval delays.  

In environments where individuals manage different stages of an account's lifecycle, this level of clarity is essential. Eliminate blind spots and enforce your credit policy, so you can prove not just that the work got done, but that the right path was followed to get there.

Built for Compliance Embed enterprise-grade tracking across every layer of your operations. Configure policies, approval routing, auto-decision rules, and scoring metrics with confidence, knowing every change is logged and exportable on demand. Whether you are preparing internal compliance reviews, tracking workflow performance, responding to external audits, or reporting user behavior — the data you need is always accessible. When policy deviations arise or internal controls need to be demonstrated, you'll be equipped with records to show exactly what happened and why.

Features

• 100% Action Tracking: Every edit, upload, and decision is logged with user ID, timestamp, and context.
• Real-Time Monitoring: Continuous tracking across workflows ensures no activity goes unnoticed.
• Audit-Ready Logs: Built-in reporting tools simplify internal reviews and external audits.
• Policy Enforcement: Detect deviations and validate compliance with automated recordkeeping.
• Operational Insights: Reveal bottlenecks, handoffs, and user behavior to optimize performance.