
RPM (Risk Profile Manager) enhances the repair authorization process, allowing an insurer to accurately reflect their risk profile in the segmentation of estimates received from repairers.
Vendor
Audatex, a Solera company
Company Website
All insurers have different appetites for risk ranging from high levels of auto-authority to high levels of scrutiny through field based assessors. RPM ’s scoring engine operates across the risk spectrum and allows unique parameters to be configured by each insurer.
How does it work?
When an estimate is processed via RPM , that triggers the pre-defined rules, points are assigned. The sum of the points then dictates which risk band the repair falls into. Over-ride rules can also be used to auto-segment a repair even if the sum of the points dictates a different outcome. This could be used, for high value vehicles or specific loss causes.
RPM allows insurers to define the rules on risk Ultimately RPM gives insurers the power to define their risk appetite, and automate the allocation process. Defining what does and doesn’t require review, whilst determining the level of scrutiny that each case receives. There are no restrictions on the number of rules that can be applied and functions such as ‘if, ‘and’, ‘or’ can be utilized.
Benefits
- Avoid unnecessary engineer costs on
- low risk estimates.
- Identify high risk cases and reduce
- repair costs through a full review.
- Identify high risk total losses quickly
- and easily.
- Speed up the authorization process.
- Increases the level of antiauthoritarian
- while minimizing leakage.
- Improves workflow and productivity.
- Ability to run different rules against
- certain makes/models, schemes, work
- providers or areas of the country.
Features
- Customizable: Fully customizable and configurable in an easy to use UI .
- Configurable Rules Engine: Rules can be configured, tested and swapped as required in a sandbox environment before implementation.
- Points Scoring Engine: The points scoring engine allows automatic authorization of repairs that fall within acceptable parameters.
- Real-time Evaluation: Allows for real-time evaluation of new settings to determine how any changes will impact the ‘review’ or ‘fast-track’ decision.
- Real Time Rule Management: Rules can be tweaked in real time and tested in order to help manage capacity.
- Set Your Parameters: Set certain parameters to always pass or always fail, e.g.: ‘always pass’ if the cost of repair is under £150 or ‘always fail’ if there is a carbon fibre repair.