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Audatex Qapter Intelligent TriageAudatex, a Solera company

An AI-powered API solution helps insurers make better triage decisions and accelerate claim resolution times. Customers are invited to submit vehicle photos following FNOL.

Vendor

Vendor

Audatex, a Solera company

Company Website

Company Website

intelligent-triage.pdf
Product details

Our machine learning algorithms process photos, providing results via an API in under 10 seconds. Probable total loss vehicles are displayed, alongside damaged parts. Crucially a tow-truck recommendation is also made based on safety critical parts protecting your drivers.

Benefits

  • Faster claims resolution.
  • Improved resource efficiency.
  • Superior customer satisfaction.
  • Triage decision in under 10 seconds.
  • Reduce expense of hire cars and storage fees.
  • Increase triage accuracy.
  • Reduce call handling times.

Features

  • A total loss predicter trained with real claims data that is constantly learning
  • Checks for safety-critical parts to determine whether a vehicle is safe to drive Instant
  • Enabled by Solera’s sub-second image processing technology
  • Lists damaged body parts, providing an indicative view of damage level and severity
  • API powered, for seamless and flexible integration with existing workflows
  • Fast set up time and easy deployment