For the claims and estimating processes to run smoothly, fast, accurate and integrated communication is vital. Audabridge helps deliver efficiency, business continuity and the highest standards of customer service. It provides reliable data interchange between all parties involved in the claims process.

Benefits

• Delivers total efficiency through streamlined and seamless integration.
• Simplifies the claims process.
• Eliminates error and time-consuming manual inputting of data (and other manual communication processes) by enabling outbound instructions to pre-populate assessments.
• Improved productivity and accurate data capture feeds for in-house systems thanks to the automated collection of assessments.
• Greater control over the data exported to back office systems.
• Assessments can be conditionally exported, on receiving an update, for example, when costs are revised or when authorisation status changes.
• Greater versatility – Audabridge supports the export of selected web links, claims tracking information, repair data and productivity analyses.

Greater efficiency, accuracy and continuity in insurance claims management Designed with data integrity at its core, Audabridge employs industry-standard formats and protocols, such as XML and Web Services to ensure secure business-to-business data exchange.

Features

• Third party systems can automatically send electronic instructions throughout the claims process.
• Updates provided in near real-time via secure, centralised data exchange.
• A rules-based system that enables users to pre-define criteria.
• Supports the export of administration data from Audaenterprisegold, such as totals and subtotals, parts, paint and labour breakdowns.
• Future-proofed design – Audabridge will evolve with your requirements.
• Message types include outbound instructions, interim advice and administration alerts.
• Inbound assessments and image data available for collection.
• Industry-standard data formats and XML-based business data available.
• Web service and IBM WebShere MQ interfaces included.