Assima Assist helps users get answers on the job, prevent mistakes, and work at peak efficiency every day. With every answer at their fingertips, users hone their skills in the flow of work so you can focus on delivering business value.

Features

• Contextual In-App Guidance: Provide personalized step-by-step guides at the point of need. Users perform at their best without depending on the helpdesk or interrupting colleagues.
• Change Management Notifications: Notify end users of changes in regulations, compliance, processes, and application updates at the moment of need. Remind users of must-do actions inside and outside your applications.
• Instant Data Validation: Instantly validate inputs at entry according to your business rules. Ensure no data field is missing, inaccurate, inconsistent, invalid, or incomplete.
• Data-Driven Insights: Gain insights on your application usage. Identify bottlenecks in key processes, make better decisions, and refine your training experience.

Benefits

• Boost Impact of Formal Training: Reduce help desk calls and support overhead. Eliminate retraining for new features or process changes.
• Minimize Compliance Risks: Ensure best practices and minimize compliance, reputational, and operational risks.
• Save Time and Costs: Save time and costs from mistakes and double-checking data. Maintain compliance and spread data confidence throughout your organization.
• Continuous Improvement: Track usage across web and desktop, pinpoint weak spots, and improve your training experience continuously.