AssetWorks EAM is a fully integrated, web-based enterprise asset management solution designed to manage all assets and maintenance activities in one centralized system. With over 40 years of experience, AssetWorks EAM helps organizations—from local governments to facility managers—streamline operations, improve asset visibility, and enhance service delivery. The platform supports asset lifecycle management, work order tracking, GIS mapping, mobile workforce enablement, and fleet optimization.

Features

• Comprehensive Asset Management: Supports point, linear, boundary, and non-spatial assets with lifecycle tracking, inspections, maintenance schedules, and location data.
• Work Order Management: Manages scheduled and unscheduled work from planning to completion, including service requests and parts/materials tracking.
• Mobile Workforce Enablement: Allows crews to complete work orders, update asset data, and manage service requests via mobile devices—even offline.
• GIS Integration: Offers out-of-the-box Esri GIS integration with bi-directional synchronization and customizable map layers for assets, work orders, and projects.
• Fleet Management Tools: Includes maintenance scheduling, fuel and EV charging management, and optimization features for fleet assets.
• Facilities Management: Tracks inspections, warranty requirements, and compliance standards across building operations.
• Parks & Recreation Support: Manages diverse assets within park systems with budgeting and maintenance planning tools.
• Learning Management System (Quest): Provides structured, hands-on training to accelerate adoption and improve operational efficiency.

Benefits

• Centralized Operations: Consolidates asset and maintenance data into one system, reducing manual processes and improving visibility.
• Increased Efficiency: Streamlines work order management and asset tracking to save time and resources.
• Enhanced Mobility: Empowers field crews with mobile access to critical tools and data, even in offline environments.
• Improved Decision-Making: Leverages GIS and analytics to support data-driven planning and resource allocation.
• Scalable & Flexible: Adapts to various asset types and organizational needs, from small municipalities to large enterprises.
• User Empowerment: Through Quest LMS, users gain confidence and skills to maximize software capabilities and automate workflows.