Ask Here is a software solution designed to streamline employee inquiries and HR responses. It automates the routing of questions to appropriate departments, provides instant answers to frequently asked questions, and centralizes all communications within Paycom's secure platform. This tool aims to improve HR efficiency and enhance the overall employee experience by ensuring timely and accurate responses to workplace queries.

Key Features

Automated Routing Ask Here automatically directs employee questions to the right person or department for answers.

• Eliminates manual sorting of inquiries
• Ensures questions reach the appropriate respondent quickly

Instant FAQ Responses The system provides automated replies to common questions, reducing repetitive work for HR.

• Customizable templates for frequent inquiries
• Saves time by instantly addressing routine questions

Mobile Accessibility Employees and managers can access Ask Here through Paycom's mobile app.

• No separate login required
• Enables question submission and response from anywhere

Secure Communication All conversations occur within Paycom's platform, enhancing security and legitimacy.

• Eliminates the need for external email communication
• Ensures all inquiries and responses are stored in one secure location

Performance Tracking Ask Here monitors response times and question trends to improve HR performance.

• Identifies areas for improvement in response times
• Helps discover common issues or gaps in company policies

Benefits

Increased HR Efficiency Ask Here reduces the time HR spends on repetitive tasks and inquiry management.

• Automates responses to common questions
• Frees up HR time for more strategic activities

Enhanced Employee Experience Employees receive faster, more consistent responses to their inquiries.

• Reduces wait times for answers
• Provides easy access to important information

Improved Data Management The system stores all conversations and allows for easy retrieval and analysis.

• Maintains a searchable history of all inquiries and responses
• Facilitates trend analysis and policy improvements

Seamless Integration Ask Here integrates with other Paycom tools for a comprehensive HR solution.

• Works with Paycom's self-service tools and manager software
• Connects with Beti® for payroll-related questions