AS-CRM is a customer relationship management system offered by Armenian Software, designed to help organizations effectively manage marketing, sales, and customer service. Built on the Microsoft Dynamics CRM platform, AS-CRM incorporates global best practices and provides full automation of customer relationship processes. It is tailored for banks and enterprises seeking to enhance customer acquisition, retention, and engagement.

Features

• Marketing Automation
  • Tools for planning and executing marketing campaigns
  • Customer segmentation and targeting
  • Performance tracking and analytics
• Sales Management
  • Lead and opportunity tracking
  • Sales pipeline visualization
  • Integration with AS-accounting systems and other internal tools
• Customer Service
  • Case management and resolution tracking
  • Integration with Call Center and email systems
  • Workflow automation for service processes
• Platform Integration
• Seamless integration with: - AS-accounting systems - Email platforms - Call Center systems - Company websites
  • Internal workflow systems
• Customization & Scalability
  • Easily adaptable to organizational workflows
  • Scalable for growing business needs

Benefits

• Comprehensive CRM Automation: Covers all aspects of customer relationship management from marketing to service.
• Enhanced Customer Retention: Helps organizations build and maintain strong customer relationships.
• Improved Operational Efficiency: Automates routine tasks and integrates with existing systems.
• Flexible & Customizable: Can be tailored to fit specific business processes and industry requirements.
• Enterprise-Grade Solution: Built on Microsoft Dynamics CRM, ensuring reliability and global best practices.